Welcome to Ersalo Forum. Here is a place to Support premium templates and also replay general questions about joomla and related subjects. before sending any post please read simple below rules :
1- Ask just one question in every post. You have another question? submit a new thread.
2- If you bought a premium template, you need to login with email that you registered in site before. Otherwise support is not possible.
3- We can not support offline templates that installed in local machine. If there is an issue, you need to send a live demo link of your site.
4- Always mention your site information like Joomla & PHP version or Template & Framework name.
Good luck.